Terms of Service Agreement
PLEASE READ THIS AGREEMENT CAREFULLY. IT CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS.
Welcome to PhoneRegistry, a public records search service. By indicating your acceptance of the following terms of service agreement ("Agreement"), you agree to be bound by and comply with its terms. Accordingly, you should review this Agreement thoroughly. If you do not agree to comply with the terms of this Agreement, you should not indicate your acceptance of it, and should not use PhoneRegistry. You cannot purchase PhoneRegistry products or services until you have indicated your acceptance of this Agreement.
We may revise and update this Agreement from time to time. If you are a registered user, we may attempt to inform you of any material changes by notification to the email address you have provided as part of your registration information. Otherwise, you may view the most recent Agreement on this website.
Use of Services and Data
Conditioned on your compliance with this Agreement and fulfillment of any applicable payment obligations, we grant to you a personal, limited, nonexclusive, nontransferable license to use PhoneRegistry. We reserve all rights of ownership in PhoneRegistry not expressly granted to you. We or our licensors own all right, title and interest in and to PhoneRegistry and its content, including all copyrights, trademarks, and other intellectual property rights ("PhoneRegistry Content").
You agree that you shall not use PhoneRegistry in any manner that violates any applicable law, regulation, or term of this Agreement. Specifically, you agree that you will not (i) access or attempt to access any account that you are not authorized to access, (ii) modify or attempt to modify PhoneRegistry in any manner or form, (iii) copy, distribute, or create derivative works based on the PhoneRegistry Content, (iv) exploit the PhoneRegistry Content in any unauthorized way whatsoever, including but not limited to, by trespass or burdening network capacity, or (v) sublicense, sell, resell, or otherwise convey PhoneRegistry or any elements thereof.
You agree that you shall not use PhoneRegistry, or any information or data you may receive through use of PhoneRegistry ("Data"), for any unlawful purpose. Examples of unlawful purposes include, but are not limited to: stalking or harassing any individual; requesting information under false pretenses; determining the credit worthiness or eligibility of any individual; employment screening; licensing eligibility and any other purpose covered by the Fair Credit Reporting Act.
NOTE: PhoneRegistry is not a "consumer reporting agency" as defined under the Fair Credit Reporting Act ("FCRA"), 15 U.S.C. § 1681 et seq., as amended, and the Data or other information in our databases has not been collected in whole or in part for the purpose of furnishing "consumer reports," as defined by the FCRA. Rather, the Data or other information has been obtained by us as a result of being publicly available to us for our possession, use and dissemination, and the Services and Data are not intended or expected to be used to (a) establish a consumer's eligibility for personal credit or insurance; (b) assess risks associated with existing consumer credit obligations; or (c) evaluate an individual for employment, promotion, reassignment or retention (including employment of household workers such a nannies, housekeepers, or contractors) or in conjunction with assessing the merits of entering into any other personal business transaction with another individual. You agree and understand that you may not and will not use the Services or Data for any of the aforementioned purposes.
You agree and understand that Data provided through PhoneRegistry is intended for your personal use only, and is not to be used for commercial or business purposes. You further agree that you shall not access, reproduce, duplicate, sell, resell, transfer, or exploit any Data for any commercial purposes.
Your violation of any terms of this Agreement may result in automatic termination of the licenses granted hereunder and your right to use PhoneRegistry. We reserve the right at any time to modify or discontinue, temporarily or permanently, PhoneRegistry (or any part thereof) with or without notice. We will not be liable to you or to any third party for such termination or modification.
You must be 18 years of age or older to use PhoneRegistry and purchase any PhoneRegistry services. Any offers of sale are only intended for individuals who are 18 years of age or older. By purchasing or using PhoneRegistry, you affirm that you are 18 years of age or older.
You agree to provide accurate, current, and complete information during the registration process ("Registration Information"). You are solely responsible for maintaining the security of your Registration Information, and for any and all use of your account.
You agree to indemnify, defend, and hold us harmless for damages or losses incurred by you or another party due to any access to or use of your account, or any information contained therein, by a third party, whether authorized or unauthorized. We will not be liable for any access to your account caused by unauthorized disclosure of your account information or order numbers by any third party. You agree to notify us in writing immediately if you suspect any unauthorized use of or access to your account.
Terms of Purchase
Payment of fees for purchases of PhoneRegistry services must be made with current and valid payment method information ("Payment Information"). If your Payment Information is insufficient, or not accurate, current, and complete, and you do not notify us promptly when such information changes, we may suspend or terminate your account and refuse any use of PhoneRegistry.
After your initial purchase, you may receive a trial to PhoneRegistry's public records searches. To cancel your subscription and your first recurring charge, contact PhoneRegistry within the trial period by clicking here.
Following the trial period, your subscription fees ("Fees") will be billed to the payment method provided as part of your Payment Information on a recurring monthly basis. In return, you will receive a monthly subscription to the following searches: Basic Arrest/Warrant Search, Basic Background Check, Preliminary State Criminal Records Search, Basic Sex Offender Search, People Search by Name, People Search by Address, Reverse Landline Phone search, Reverse IP Search, Birth Records Search, Marriage/Divorce Records Search, Death Records Search, Inmate Search, Relative Search, Neighborhood Check, and Business Name Search. Please note that the available searches may change without notice.
You agree and understand that except as otherwise indicated, you will be charged Fees regardless of whether your searches yield any results, and regardless of whether such searches or records returned contain incorrect information or no information at all.
You may cancel your PhoneRegistry services at any time. To do so, click here. Please note that Fees are billed monthly in advance; we will not refund the unused portion of your monthly subscription.
Copyrights and Trademarks
The PhoneRegistry Content is owned by PhoneRegistry and/or its licensors, and may be protected by copyright, trademark, patent, trade secret, and/or other laws. PhoneRegistry and/or its licensors own and retain all rights, including the worldwide copyright, in the PhoneRegistry Content solely and exclusively, for the duration of the rights in each country, in all languages, and throughout the universe. You agree that you will not use the PhoneRegistry Content in any way whatsoever except as in compliance with the terms of this Agreement. You agree not to modify, rent, lease, loan, sell, distribute, redistribute, or create derivatives works based on the PhoneRegistry Content, and you shall not exploit the PhoneRegistry Content in any unauthorized way whatsoever, including but not limited to, by trespass or burdening network capacity. You agree not to alter or delete any proprietary notices from PhoneRegistry Content downloaded or printed from the websites.
All brand and product names are trademarks or registered trademarks of PhoneRegistry or their respective owners. You agree that you shall not use any of such without express permission from the trademark owner, except as permitted by applicable law.
Representations And Warranties
You represent and warrant that (i) all Registration Information provided by you is correct and current, and (ii) your use of PhoneRegistry will comply with all applicable laws, and does not violate the rights, including intellectual property rights, of any third party.
We provide access to Data compiled and maintained by third parties. We do not create, review, verify, or guarantee the accuracy, completeness, appropriateness, or sufficiency of such Data. PhoneRegistry is not necessarily affiliated with, endorsed by, or compensated by these third parties.
THE PHONEREGISTRY SERVICE AND DATA ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. PHONEREGISTRY MAKES ABSOLUTELY NO WARRANTIES WHATSOEVER, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT POSSIBLE UNDER APPLICABLE LAWS, PhoneRegistry.com DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR OTHER VIOLATIONS OF RIGHTS.
PHONEREGISTRY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE, VALIDITY, ACCURACY, OR RELIABILITY OF, OR THE RESULTS OF THE USE OF, OR OTHERWISE RESPECTING, PHONEREGISTRY AND DATA. YOUR USE OF PHONEREGISTRY AND DATA IS SOLELY AT YOUR OWN RISK.
PhoneRegistry is not affiliated with the United States Government or any Federal or State government agency.
Limitation of Liability
PHONEREGISTRY IS NOT RESPONSIBLE FOR ANY PROBLEMS OR TECHNICAL MALFUNCTION OF ANY WEBSITE, NETWORK, COMPUTER SYSTEMS, SERVERS, PROVIDERS, COMPUTER EQUIPMENT, OR SOFTWARE, OR FOR ANY FAILURE DUE TO TECHNICAL PROBLEMS OR TRAFFIC CONGESTION ON THE INTERNET OR THE SERVICES, OR COMBINATION THEREOF, INCLUDING ANY INJURY OR DAMAGE TO USERS OR TO ANY COMPUTER OR OTHER DEVICE ON OR THROUGH WHICH PHONEREGISTRY OR DATA IS PROVIDED. UNDER NO CIRCUMSTANCES WILL WE BE LIABLE FOR ANY LOSS OR DAMAGE, INCLUDING PERSONAL INJURY OR DEATH, RESULTING FROM USE OF PHONEREGISTRY OR DATA, OR FROM THE CONDUCT OF ANY USERS OF PHONEREGISTRY OR DATA, WHETHER ONLINE OR OFFLINE.
PHONEREGISTRY, ITS VENDORS, officers, DIRECTORS, managers, SHAREHOLDERS, employees, agents, contractors, OR licensors, WILL NOT BE LIABLE TO YOU FOR (I) LOST INCOME, LOST PROFItS, LOSS OF DATA, ANY direct, indirect, incidental, punitive, special or consequential damages, OR CLAIMS OF THIRD PARTIES, (II) any loss or damage of any kind incurred as a result of the use of or reliance upon THE COMPLETENESS OR ACCURACY OF any DATA OR OTHER INFORMATION MADE AVAILABLE VIA PHONEREGISTRY. THESE LIMITATIONS OF LIABILITY FOR SUCH LOSSES WILL APPLY even if WE HAVE BEEN advised of OR SHOULD HAVE BEEN AWARE OF their possibility.
OUR AGGREGATE LIABILITY ARISING UNDER OR WITH RESPECT TO YOUR USE OF PHONEREGISTRY WILL IN NO EVENT EXCEED THE TOTAL FEES PAID BY YOU.
You agree to indemnify, defend, and hold harmless PhoneRegistry and its officers, directors, agents, employees, partners, affiliates, and licensors from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of PhoneRegistry, the Data, your violation of this Agreement, or your violation of any rights of another.
We reserve the right to terminate or restrict your account and/or access to PhoneRegistry for any reason, or for no reason whatsoever; including, without limitation, if we in our sole discretion consider your use to be unacceptable, or in the event of any breach by you of this Agreement. We may, but shall be under no obligation to, provide you with a warning prior to termination or restriction of your use of PhoneRegistry. We will not be liable to you or any third party for such termination, or restriction of your account and/or access.
Any dispute concerning PhoneRegistry, any PhoneRegistry products or services, Data, or this Agreement will be settled by binding arbitration in Boston, Massachusetts, in accordance with the Commercial Arbitration Rules of the American Arbitration Association. Judgment upon the award made by the arbitrator(s) may be entered in any court having jurisdiction thereof. You acknowledge that agreeing to such binding arbitration constitutes a waiver of your right to a jury trial, and that this agreement to arbitrate is voluntary and not legally required. If any arbitration or legal action or similar proceeding is instituted by either party concerning the payment of our fees or costs advanced hereunder, the prevailing party will be entitled to collect its reasonable attorneys' fees, in addition to any other relief the party may obtain.
No-Hit, No Fee Policy
If you run a premium search that does not yield a result you will be able to run another search at no additional cost. We strive to automate the process of automatically replacing the credits or pass used to run that search. However please contact our customer support if the system did not automatically add back the credits or pass used in cases of a no-hit.
A failure of PhoneRegistry to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. This Agreement constitutes the entire agreement between you and us, and governs your use of PhoneRegistry, superseding any prior agreements (including, but not limited to, any prior versions of this Agreement).
No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.
If any part of this Agreement is held invalid or unenforceable, that portion will be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions will remain in full force and effect. Our failure to enforce any right or provisions in this Agreement will not constitute a waiver of that provision or any other provision of this Agreement.
Data Opt Out Policy
Removing your information from our search results.
Please be aware that public records can be obtained from official public records custodians or repositories and are made available upon request to the general public. In order to request a copy or removal of your official public record, please contact the official custodians of the public record you wish to be removed/withheld from public access. The process by which you may request for your official public record/s to be removed varies by state, so please check with your local government public record repository/ies for further details.
As a courtesy, you may opt-out of having your information included in the data that appears in search results of this website. Your identifying information such as your name, address, phone number (as it appears on this website) will be withheld/removed upon written request submitted to our Data Opt Out Department, as further explained below.
It is vital that we are able to confirm your identity in order to locate and remove your information from our databases. In order for us to do this, we require that all opt out request forms submitted to our Data Opt Out Department are accompanied by official proof of identity, such as a state issued ID or a driver’s license. This will ensure that we have fully matched the information you would like removed with the information stored on our databases. Please be sure to cross out your photo and ID/driver’s license number prior to sending us the copy of one of these documents.
We understand that you may have some security concerns when sending us your information. We wish to reassure you that we abide by very stringent security protocols. All information you provide through the data opt out request process is ONLY used for the purposes of removing data from our databases. The information you submit to us is not stored, shared, sold, or used for any marketing purposes. It is used strictly to assist in the facilitation of the data removal request.
Be sure to include any of the following reasons for your request:
- You are a state, local or federal law enforcement officer or public official and your position exposes you to a threat of death or serious bodily harm.
- You are a victim of identity theft.
- You are at risk of physical harm.
- You have evidence the record is incorrect or expunged.
It may further help us locate the information you wish to be removed/withheld, if you provide us such details as the location of the data in question in a form of website/URL link.
Please fax or mail your Data Opt Out Request along with your proof of ID and copies of any applicable court orders to:
Fax: 617-933-9946 (This fax number is for data opt-out requests ONLY. The Data Opt Out Department does not manage any customer related issues)
Opt Out Compliance Department
PO Box 990043
Boston, MA 02199
Please allow upwards of 30 days for us to fully process your Data Opt Out request.
Please note: We do not process Data Opt Out requests by email or over the phone. We may not be able to process incomplete requests which are missing proof of identification and/or vital information such as name, address and date of birth.
Although most information is usually removed or blocked permanently, we do not guarantee the information will not be available again in the future, as we are not in direct control of the information distributed and obtained from official public records/government or third party sources. It is for this reason that we recommend you contact the custodian of the original record to request it be removed or corrected.
In addition, we have no control over any information displayed by other online vendors, and your Data Opt Out request will not remove information from third party websites.
Please be aware that we are not a “consumer reporting agency” as defined by the FCRA, as we do not provide any data for use in credit, insurance, or employment screening. We explicitly prohibit the use of our service and the data it supplies, for such purposes.
If you have any questions or concerns about this Agreement or any PhoneRegistry product or service, please click here to contact us.